Contact Us

We are here to help you plan the perfect family camping experience. Whether you have questions about reservations, campsite availability, or anything else, our friendly team is ready to assist you. Do not hesitate to reach out to us anytime.

Email: [email protected]

We aim to respond to all inquiries within 24 hours during regular business days. Your family adventure is important to us, and we want to make sure every detail is taken care of before you arrive at camp.

Frequently Asked Questions

Before reaching out, you may find your answer below. Here are some of the most common questions we receive from families planning their camping trips.

• How do I make a reservation?

  You can make a reservation directly through our website by browsing available campsites and selecting your preferred dates. Once you choose your site, simply follow the booking steps and complete your payment online. You will receive a confirmation email shortly after.

• What is your cancellation policy?

  Reservations cancelled at least 14 days before the arrival date are eligible for a full refund. Cancellations made within 7 to 13 days of arrival will receive a 50 percent refund. Unfortunately, cancellations made less than 7 days before arrival are non-refundable. Please contact us at [email protected] if you need assistance with a cancellation.

• Are pets allowed at the campsites?

  Yes, we welcome well-behaved pets at most of our campsites. Pets must be kept on a leash at all times and owners are responsible for cleaning up after them. Some premium sites may have specific restrictions, so we recommend checking the individual campsite details or contacting us for clarification before booking.